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Email Configuration for the Apollo III Mail Server

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  • Email Configuration for the Apollo III Mail Server

    Hello, Mr. James:

    We always had dialup and have been using the same incoming/outcoming mail server setup.

    The outbox is still retaining outgoing email that is not going out.

  • #2
    RE: Email Configuration for the Apollo III Mail Server

    Put outgoing.apollo3.com for the outgoing mail server.

    -- L. James

    --------
    L. D. James
    ljames@apollo3.com
    www.apollo3.com/~ljames

    Comment


    • #3
      RE: Email Configuration for the Apollo III Mail Server

      I did as you suggested.

      Error message says: Failed to find host.Socket Error: 11004, Port: 25, Protocol: SMTP. 'outgoing.apollo3.com' cannot be found.

      Comment


      • #4
        RE: Email Configuration for the Apollo III Mail Server

        Email not working right i am NOT receiving anything from you and can't reply back as well.

        Comment


        • #5
          RE: Email Configuration for the Apollo III Mail Server

          The server is working ok. I checked it on three other machines to verify. I tried calling you voice to check what parameter you might have mis-configured, maybe some name server parameter somewhere.

          I'll keep trying to get you voice to straighten it out.

          -- L. James

          --------------
          L. D. James
          ljames@apollo3.com
          www.apollo3.com/~ljames

          Comment


          • #6
            RE: Email Configuration for the Apollo III Mail Server


            Email outbox works sporadically on/off there are times it may once and then it goes out successfully .... then it stops and will not go out.

            BTW, send the 2nd step again...thanks

            Comment


            • #7
              RE: Email Configuration for the Apollo III Mail Server

              Hi, Phil. Both the mail.apollo3.com and the outgoing.apollo3.com works. I'm sure the reason you're having problems is because you may have more than one email client pulling the email.

              Most likely one of the clients is using the "POP" type and the other is using the "IMAP" type. The POP client is probably downloading your mail before you can see it with your IMAP client. That is why you see it sometimes and sometimes you don't.

              I have receive numerous emails from you asking me to send you the second step. I responded to each one of them, resending you the same file. As I mentioned to you in the other message, I also tried to contact you VIA phone to give you this same information, but couldn't get through.

              You can use an alternate method from your email to communicate with our staff by going to our web page at http://www.apollo3.com and clicking on [Personal].

              If you would check all the Email programs you're using and either cancel all of them except one, or make sure that none of them are using POP, your problems should go away.

              My best guess is that you may have Outlook Express downloading your email. You might find your missing emails in Outlook Express. I would recommend not starting Outlook Express and just using Microsoft Outlook and/or Webmail.

              By the way, if you haven't clicked on the option below to subscribe to this topic, you might find it convenient to put a check mark to subscribe. This way you'll conveniently get a notice when there is a reply to the topic. I'm going to try to find a way to automatically subscribe the user to a topic where he posts.

              -- L. James

              --------------
              L. D. James
              ljames@apollo3.com
              www.apollo3.com/~ljames

              Comment


              • #8
                RE: Email Configuration for the Apollo III Mail Server


                We only use Incredimail (default set) and it server port is: incoming (SMTP) outgoing (IMAP) we don't use Outlook Express and/or Microsoft Outlook too long to download just to read.

                Comment


                • #9
                  RE: Email Configuration for the Apollo III Mail Server

                  You say you have your incoming set at "SMTP" and outgoing is set at "IMAP". SMTP is a protocol for sending mail, this will be your outgoing mail server. In our case it should be set to either mail.apollo3.com or outgoing.apollo3.com. I would recommend that you set your "SMTP" protocol to "outgoing.apollo3.com". If you set your IMAP to "outgoing.apollo3.com" you won't get anything, because no mail is not stored on that server. Your mail incoming mail is stored on our mail server at mail.apollo3.com until you process it with your incoming mail client, which as your say in your case is Incredimail.

                  -- L. James

                  --------------
                  L. D. James
                  ljames@apollo3.com
                  www.apollo3.com/~ljames

                  Comment


                  • #10
                    RE: Email Configuration for the Apollo III Mail Server


                    Hello Mr. James:

                    We are having trouble with the outgoing email again. It is sitting in the outbox and it says: "sending up to 47%" and then it just hangs. The configurations are as they should be "SMTP" protocol to "outgoing.apollo3.com and IMAP to "outgoing.apollo3.com" on the server for incoming and outgoing.

                    Comment


                    • #11
                      RE: Email Configuration for the Apollo III Mail Server

                      First, you were given an alternate mail server, "outgoing.apollo3.com". However, the incoming (or imap) server doesn't have an alternate. It's always "mail.apollo3.com". If you ever set it as anything different that would be a problem.

                      As far as sending mail, if you are trying to send a huge file via email, it might time out before the transfer completes.

                      I don't know the details of how to check your individual mail program if it's different from Microsoft Outlook, Outlook express, or our Webmail program. There might be a chance (if you're not trying to send a huge files) that, your mail program might be broke.

                      I can give you the procedures to check out mail server. You can put configure Microsoft Outlook the way it's described in the first message in this thread. That will not take away from any other mail configurations you have. With Microsoft Outlook you could use either. The mail will stay on the server, unless you delete and purge it, so you can check it with Outlook and still get it with your other program.

                      Then sent a message and give us the status of what happens when you try to send it. I'm sure it'd be delivered just fine. If it's a huge file, you'd be able to check the size of the email that would remain in the outbox.

                      -- L. James

                      -----------------
                      L. D. James
                      ljames@apollo3.com
                      www.apollo3.com/~ljames

                      Comment


                      • #12
                        RE: Email Configuration for the Apollo III Mail Server

                        Hello Mr. James:


                        We only use "IncrediMail-Xe" the 2 file sizes were 25KB and the second one was 200KB. It seems to be working now. It does this sometimes most likely in the mid-afternoon and then it starts working again. So now it is OK ....

                        thanks, for your help!

                        Comment


                        • #13
                          RE: Email Configuration for the Apollo III Mail Server


                          The connection was rejected by the outgoing mail server "outgoing.apollo3.com"


                          Socket Error: 10061 , Port: 25, Protocol: SMTP.No connection could be made because the target machine actively refused it.

                          Comment


                          • #14
                            RE: Email Configuration for the Apollo III Mail Server

                            Do you get the same error with both the main server and the backup server?

                            mail.apollo3.com
                            outgoing.apollo3.com

                            -- L. James

                            ------------
                            L. D. James
                            ljames@apollo3.com
                            www.apollo3.com/~ljames

                            Comment


                            • #15
                              RE: Email Configuration for the Apollo III Mail Server


                              I am getting this message when i try to send email out. I do not get it when i receive email. It stays in the outbox.

                              Comment

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